Terms & Conditions - Updated 25 October 2012
It is important that you carefully read and understand the following
booking terms and conditions as they set out the terms and conditions
of the contract between you and Avocatur. We act only as booking agents
for the suppliers of the component parts of the holidays we organize,
and as such, bookings for their services will form a direct contract between
you and the relevant supplier and will be subject to that supplier’s
standard terms and conditions.
1. THE PASSENGER AND AUTHORITY
The person requesting such quotations or estimates or making such booking
or to whom any service is rendered, is deemed to have read and accepted
these Terms and Conditions and to have the authority to do so on behalf
of the persons in whose name the estimate or quotation or reservation
is requested and/or provided and/or the persons to whom the services are
rendered. The person making such booking confirms that he/she is above
21 years of age and further confirms that all passengers’ details
he/she supplies on the Avocatur booking form mirror those details shown
on their passports for international travel and RSA identity documents
for local travel. No employee or agent of Avocatur has the authority to
vary or waive any of these conditions or promise any discount or refund.
A booking is made by a passenger who submits a fully completed and signed
Booking Form accompanied by the required deposit or full payment. Avocatur
will not accept any bookings other than those received on a fully completed
and signed booking form. Upon receipt of your booking request, Avocatur
will reserve your holiday as per your signed instructions on the booking
form. Your booking is only confirmed once written confirmation advice
or an invoice is sent to you or your travel agent confirming your travel
arrangements. It is important for you to check the invoice to ensure that
all the details are exactly as you requested. It is the responsibility
of Avocatur to provide you with the holiday as confirmed on your invoice.
Bookings are confirmed on the condition that a non-refundable deposit,
of a minimum of 25% of the total land price together with full payment
in respect of the airfare, is paid to Avocatur within 24 hours of confirmation
of your bookings failing which the airline will automatically cancel such
booking. You will be advised at the time of booking what payment is required
for your particular arrangements. The balance of the cost of your travel
arrangements must be paid no less than six weeks prior to departure. If
your booking is made within 6 weeks of departure, the total cost of your
travel arrangements must be paid at the time of booking. Failure to pay
on time will result in the automatic cancellation of your booking.
3. PRICE CHANGES
Prices are quoted in either South African Rand or the currency most appropriate
for the country concerned. All prices are for cash transactions and Avocatur
guarantees the price of land arrangements only when we receive your full
payment. Tour itineraries and prices appearing in our website/brochures
are accurate and based on prevailing exchange rates; all information quoted
is checked to the best of our ability and is correct at the time of print.
The costs associated with travel arrangements are always subject to change
due to increases in transportation and fuel costs, security charges, taxes
or fees chargeable for services such as landing taxes, embarkation/disembarkation
fees at ports and airports or exchange rates applied to the particular
package that can and do fluctuate sharply. When you book a package through
Avocatur, we reserve the right to impose surcharges to cover the said
increases and pass them on to you.
Airfares and taxes are subject to the prices and conditions quoted by
the particular airlines and subject to change until the air ticket is
paid for and issued. The onus is on the travel agent and the passenger
to check that there have been no changes in these prices before making
Package prices that include international airfares are subject to the
availability of particular booking classes on the airlines used. Should
the original booking class not be available and an alternative is required
and incurs a higher cost, we will advise the passenger and we reserve
the right to amend quoted prices due to this supplement. Avocatur reserves
the right to make, upon notification and acceptance, alterations to your
itinerary’s departure dates and prices to coincide with flight schedules
and due to circumstances beyond our control.
Avocatur further reserves the right to re-cost the package price and raise
a surcharge for group bookings where the minimum number of passengers
required for the booking is not met. Should any group member refuse to
accept and pay such surcharge, it may result in the cancellation of the
booking and forfeiture of all payments made.
4. METHODS OF PAYMENT
We prefer payment by Electronic Funds Transfer on condition that you
email the EFT transmission report to us and obtain confirmation of our
receipt of your payment when the funds actually enter our bank account.
Cash payments are accepted on condition that you email the cash deposit
slip to us for each cash deposit made into our account that must include
the applicable cash deposit fees.
Credit Card payments are accepted in accordance with IATA regulations.
A signed and validated Standard Credit Card Charge Form (SCCCF) or payment
via our Virtual Card Services System are the only recognised forms of
payment by credit card. Credit card payments for land arrangements shall
be accepted only if Avocatur is informed in advance and subject to conditions
advised and acceptable to the cardholder/travel agent and Avocatur.
Any agent who acts as an intermediary between the passenger and Avocatur
must acknowledge that he/she has seen the credit card used and that the
signature on the card is the same as that on the Credit Card Charge Form.
Minimum requirements to prove that the cardholder was present at the time
of the transaction include; the completion of a signed, validated and
approved standard credit card charge form, a copy of the front and back
of the credit card and the cardholder’s identity document. If the
card is a foreign credit card then you may be requested to provide various
Passengers are responsible for their own insurance and Avocatur will
not be responsible or liable in the event of a passenger failing to purchase
adequate insurance cover. Passengers are strongly advised to purchase
travel insurance covering cancellation and curtailment, delays, personal
accident and liability, medical expenses, emergency repatriation, loss
of or damage to baggage and sports equipment.
It shall not be obligatory upon Avocatur to affect insurance for the passenger
except upon detailed instructions given in writing and all insurance effected
by Avocatur pursuant to such instructions will be subject to such exceptions
and conditions as may be imposed by the insurance company or the underwriters
accepting the risk and Avocatur shall not be obliged to obtain separate
cover for any risks so excluded. Should the insurers dispute their liability
for any reason; the client will have recourse against the insurers only.
Once the insurance has been confirmed and paid for, the passenger will
be issued with a policy wording document of the insurer. It is a complex
document, which must be read before you travel so that you can address
any queries you may have to the insurer before your departure. Credit
card companies offer limited levels of travel insurance cover that Avocatur
does not consider adequate for international travel. Kindly check with
your credit card company to obtain specific details of the cover offered.
6. TRANSPORTATION, FLIGHT SCHEDULES & RECONFIRMATIONS
Flight schedules as provided by airlines are subject to civil aviation
and air traffic control regulations. Scheduled timings for all means of
transportation are subject to traffic congestion, adverse weather, road,
rail and sea conditions, the need for routine maintenance and the ability
of passengers to check-in on time. There is therefore no guarantee that
flights, coaches, trains, ferries or ships will depart at the times stated
on any itinerary or tickets that you receive. All timings are provisional
estimates and Avocatur accepts no liability for any delays and/or schedule
changes howsoever arising.
It is your responsibility to ensure that you reconfirm the departure date
and times of all your flights at least 72 hours prior to their departure.
Failure to do so may result in the cancellation of your reservation. This
is particularly important in respect of onward flights after leaving South
Africa. Avocatur will not be responsible or liable for any delay and/or
loss as a result of your failure to reconfirm any flight and/or connecting
7. AIRLINES & AIRLINE INFORMATION
Airlines featured in this brochure do not, by virtue of their endorsement,
represent themselves either as contracting with any purchaser of a holiday
from Avocatur or as having any legal relationship with such a purchaser.
Air tickets issued on behalf of the passenger shall constitute the sole
contract between the passenger and the issuing airline. Inclusive tour
airfares are used in all our package tours and frequent flyer upgrades
and the accrual/redemption of frequent flyer miles/points are not possible
on our packaged tours. Unless otherwise specified, the economy class passenger’s
single checked bag should not exceed 23 kg in mass and the unchecked bag
7 kg in mass.
8. AIRPORT CHECK-IN
Airline check-in counters close approximately sixty minutes prior to
flight departure. Allow a minimum check-in time of at least three hours
for international flights and ninety minutes for domestic flights. Boarding
gates close twenty minutes prior to flight departure and are usually a
considerable distance away from the check in area. Passengers are advised
to check in early, clear security and immigration and report to their
correct boarding gate at least forty five before flight departure.
9. VOUCHERS & ITINERARIES
Vouchers and itineraries are only prepared on receipt of full payment
of the package price, a signed and completed booking form and will be
ready 48 hours after payment has been received. Normally your travel agent
will arrange collection of your documents. Should you require your documents
and air tickets to be forwarded either to you or the departure airport
this may be arranged by you/your agent with us. However, the courier costs
in respect thereof will be for your own account.
It is important that you check all details on your air tickets, vouchers
and itinerary upon receipt before leaving South Africa. If there are any
inaccuracies therein or if you have any further queries, you should contact
your travel agent/Avocatur immediately. Avocatur will not be liable for
any delay and/or loss occasioned as a result of any inaccuracies on any
travel documents discovered after your departure from South Africa.
The Avocatur voucher is our official document that serves as both a confirmation
and exchange document for the arrangements you have purchased. You will
be required to present it to your hotel, car rental or any other named
service provider for the provision of the services mentioned therein.
Vouchers are valid for the dates and services mentioned only and are not
refundable or transferable.
Hotel, car rental or any other named service provider has no authority
to refund any monies paid or grant any authority to claim a refund from
Avocatur for lost or unused vouchers, transportation tickets, and car
rental and / or tour package components. Passengers who have lost or mislaid
their vouchers or are unable to present them upon request will be obliged
to pay the service provider directly for the provision of services. Passengers
requesting upgraded and/or optional services not stipulated in the voucher
must pay the service provider directly for the said services.
10. UNSCHEDULED EXTENSIONS
In the unlikely event of there being an unscheduled extension to the
holiday caused by technical or logistical difficulties, flight delays,
weather conditions, strikes or any other cause that is beyond our control;
it is understood that all expenses relating to such unscheduled extensions,
e.g. airfares, airport transfers, hotels, meals, telephone calls etc.
will be for the passenger’s account. Avocatur accepts no liability
for changes, omissions or delays prior to or during the course of any
holiday occasioned by technical difficulties, weather conditions, strikes
or communication breakdowns or the like. Passengers may refer to their
respective travel insurance policy purchased for possible compensation.
11. CHANGES MADE BY THE PASSENGER
All requests for changes and amendments to confirmed bookings must be
made in writing and signed by the passenger. If you wish to make a change
to your booking prior to departure we will endeavour to assist you wherever
possible. You will have to pay all charges imposed by the suppliers providing
the component of your travel arrangements that you would have us change.
Fares will be re-quoted at the time of amendment. An administration fee
of R300 per person is payable for each amendment and/or cancellation in
addition to any cancellation and administration charges applicable to
tickets, documents or vouchers submitted for refund or reissue.
Any changes to a confirmed booking requested less than two weeks before
departure will be treated as a cancellation of the passenger’s original
booking and will attract the applicable cancellation charges. Any new
arrangements will be regarded as an entirely new booking. After departure
it is understood that extra expenses incurred as a result of any change
will be for the passenger’s account, and any unused service will
not be refunded. Amendments and cancellations en route may be made with
our operators directly. We do not accept any requests for amendment/cancellation
of hotel accommodation for trade fair, special and sporting event bookings
made within 30 days from the date of arrival.
12. CANCELLATION BY THE PASSENGER
If you wish to cancel your booking you must advise your agent/Avocatur
immediately in writing. The cancellation will take effect on the date
that Avocatur receives such written notice and you will be liable to pay
the following cancellation charges: Where your booking includes a special
fare, the relevant charges applied by the airline which in some circumstances
may be 100% of the total fare, regardless of when cancellation is affected.
Where your booking is for a package, you will be responsible for all cancellation
charges, of whatsoever nature, imposed by the suppliers providing the
component parts of such travel arrangements.
Trade fair, special and sporting event bookings carry 100% cancellation
charges. Avocatur charges a cancellation fee equal to 10% of the total
package price on any finalized booking. However; Avocatur reserves the
right to charge a cancellation fee of up to 100% of the total package
price in its sole discretion in particular circumstances. Any monies that
you have already paid to us will be taken by us as payment or part payment
of any cancellation charges.
13. OUR RIGHT TO CHANGE YOUR TRAVEL ARRANGEMENTS
Every effort is made by Avocatur to adhere to confirmed itineraries;
however, we reserve the right to make changes to your travel arrangements
when it becomes necessary to do so. A significant change to your travel
arrangements would include a change in the departure date from South Africa;
where the flight times are changed by more than 12 hours or a change to
a lower standard of accommodation to that which is booked. In these instances
of significant changes to your travel arrangements Avocatur undertakes
to advise you thereof as soon as reasonably possible before your departure
date to obtain your further instructions in this regard.
All other changes are minor changes. A minor change can be made at any
time and, if practicable, we will advise you of any such change prior
to departure but are not obliged to do so. Such minor changes may be made
by Avocatur in its discretion without being responsible or liable for
the payment of compensation to you as a result of such minor changes.
In instances when any travel component is confirmed by Avocatur and subsequently
cancelled by the supplier for whatever reason, Avocatur will accept no
liability for the said cancellation.
Avocatur reserves the right to cancel any tour prior to departure due
to insufficient numbers or other unforeseen circumstances. If a tour is
cancelled due to unforeseen circumstances such as, but not restricted
to, severe weather conditions or force majeure, Avocatur will refund all
monies except any cancellation fees levied by airlines and other third
parties. Unforeseen circumstances such as force majeure, adverse weather,
flight rescheduling, hotel overbooking and faults with transportation
or road, rail or sea conditions may also have an effect on the tour itinerary
after the commencement date. Any decision made in respect of tour services
by independent operators to reroute or amend the itinerary due to any
of the above or similar circumstances is at the sole discretion of the
tour service provider and Avocatur shall not be liable for any claim whatsoever
arising from such events
14. LOST OR STOLEN AIR TICKETS
The loss or theft of an air ticket must be reported to Avocatur immediately.
Certain airlines will not authorise Avocatur to issue a replacement ticket
if such ticket is lost or stolen before the passenger leaves South Africa.
In such instance you will be required to purchase a new ticket at your
own cost, until such time as Avocatur receives authority from the airline
to make any refund to you, which could take up to 12 months. Should the
airline authorize Avocatur to issue a replacement ticket we will do so
and charge you a reissuance fee per ticket.
Should your ticket be lost or stolen abroad it should be noted that certain
airlines will not issue a duplicate ticket and it will be your responsibility
to purchase a new ticket abroad at the local fare. Upon your return to
South Africa you may make application to Avocatur for a refund of the
amount you spent on the lost or stolen ticket. However; it is specifically
recorded that any refund will be entirely at the discretion of the airline
concerned which may take up to 12 months to authorize. It is your responsibility
to report the lost or stolen ticket to the police and to provide Avocatur
with the proof of such report if required.
15. AIRLINE REFUND PROCEDURES
Airline refund policies vary and refunds may take up to 12 weeks to process
although this time frame cannot be guaranteed by Avocatur. Partly used
tickets will be refunded at less than the pro rata rate on the face value
of such ticket. Unused tickets not submitted for a refund within one year
from the date of issue will be regarded as expired by the airline and
have no refund value.
All air tickets returned to Avocatur for refund will be submitted to the
relevant airline for assessment subject to the payment of an administration
fee of R300 per ticket. Should a refund be authorised, such refund will
be made to you, less any cancellation or administration charges levied
by the airline. If payment for the air ticket was made to Avocatur by
credit card, our administration fee of R300 per ticket is payable prior
to submission of the refund application because the relevant airline will
pay the refund directly into your credit card account. Air tickets bought
for cash will be refunded via EFT- Electronic Funds Transfer.
16. COMPLAINTS PROCEDURE
Should you not be satisfied or experience problems with any aspect of
your arrangements whilst on tour, you must immediately inform the supplier
of the services in question, who will normally take appropriate action
to resolve the issue at the time If you are still dissatisfied, you must
notify Avocatur immediately to enable us to resolve the problem. Failure
to give us the opportunity to resolve any problem at the time it occurs
may result in either a reduction or complete extinction of any rights
that you may have to claim compensation.
If you remain dissatisfied, write to our Customer Care Manager at firstname.lastname@example.org
within 28 days of the unsatisfactory service. Your letter should include
your booking reference, full details of your complaint, all relevant receipts
and substantiating evidence. Whilst every effort will be made to resolve
your complaint to your satisfaction, it is specifically recorded that
Avocatur in no way accepts liability for any claim.
17. UNUSED SERVICES & REFUNDS
Cancellation or amendment of any hotel accommodation enroute can only
be made directly with Avocatur’s service suppliers. Proof of cancellation
must be substantiated in writing: i.e. date, time, name of staff who handled
your cancellation request and the cancellation number. Claims must be
received in writing by Avocatur along with the original vouchers within
28 days of the services in question.
Subject to any additional charges levied by the service suppliers, any
refund will attract a minimum charge of 50% of the cost or the first night’s
accommodation in each city, whichever is the greater. All correspondence
pertaining to refund claims should be emailed to the Customer Services
Manager at email@example.com for assessment. Where due, Avocatur
will make refund payments within fourteen working days of resolution.
No refunds will be considered for the following reasons: no-shows or any
unused services irrespective of whether they form part of the tour or
in respect of pre-booked optional arrangements; partially unused car rentals,
apartment reservations or package tour components. Unused hotel accommodation,
breakfast, hotel services or airport transfers especially during group
tours, trade fair, special and sporting event periods. Leaving a tour
for any reason after the tour has begun; delays and/or cancellation of
special and sporting events and trade fairs due to circumstances including
but not limited to acts of God, force majeure, weather conditions or any
18. REFUSAL OF CARRIAGE
Avocatur reserves the right to remove passengers from a group tour for
reasons that negatively impact the enjoyment or safety of other tour members,
such as, but not limited to, the physical, medical or mental inability
of clients to undertake the arrangements of the tour, unsocial or unruly
behaviour or the carriage of prohibited substances and materials.
19. PASSPORTS, VISAS & HEALTH
It is entirely the passengers duty to ensure that all passports and visas
are current, valid and obtained in good time along with any vaccinations,
inoculations, prophylactics and the like, where required. Passports must
have at least three blank pages and be valid for 6 months (9 months for
India) after your return to South Africa. Please check the requirements
with your travel agent at the time of booking. Whilst Avocatur may assist
the passenger with information, such assistance will be at Avocatur’s
discretion and the passenger acknowledges that in doing so, Avocatur assumes
no obligation or liability and indemnifies Avocatur against any consequences
Avocatur, its employees or servants will not be responsible or liable
in the event of any delays, loss, misdirection or theft of travel documents/passports
when using its messenger, the post office, document exchange or independent
courier company for the delivery/collection of any travel documents/passports
to/from our offices on behalf of the passenger or their travel agent.
Passengers undertake all adventure/sporting activities and attend dangerous
sporting events of their own choice and entirely at their own risk. Avocatur
will not be responsible or liable for any accidents that may occur. It
is the passengers’ duty to familiarise themselves with the inherent
risks and dangers of their journey as well as the mental and physical
condition required for their proposed travel arrangements.
At the time of booking, passengers may be given a medical certificate
that must be completed by a medical practitioner and returned with their
booking form. Passengers aged 70 years and over or those with a pre-existing
health condition or any medical dietary requirement must also submit a
letter of fitness completed by their medical practitioner confirming they
can undertake the demands of their tour unaided. Children policies vary
and depend on the destination/journey selected.
20. RESPONSIBILITY & LIMITATION OF LIABILITY
Avocatur arranges leisure, business, sports and adventure tours to global
destinations including certain regions where the standards of accommodation,
transport, safety and security, hygiene, medical facilities and other
infrastructure may, at times be lower than those one would normally expect.
All tours, especially those to sporting events, visiting remote or unstable
regions or areas with extremes in climatic conditions or dangerous wildlife,
involve a risk of injury, psychological trauma, disease, loss or damage
to property, inconvenience and discomfort. All bookings are accepted on
the clear understanding that the passengers are fully aware of the said
risks and potential hazards and agree to assume all such risks associated
with the journey, which they undertake of their own choice and entirely
at their own risk.
Avocatur acts as agents only for local and international airlines, ground
operators and hotels and accordingly accepts no liability whatsoever for
any loss, damage, injury, illness, death, accident, delay, or any other
irregularity howsoever arising. Avocatur makes every effort to ensure
that all the arrangements and services connected with a passenger’s
itinerary will be carried out as specified in the most efficient and effective
way possible. However; Avocatur does not have direct control over the
provision of services by suppliers and, whilst they are in all cases selected
with the utmost care, Avocatur does not accept liability for the errors
and omissions of such suppliers. The contract in use by such suppliers
shall constitute the sole contract between the supplier and the client
and any right of recourse the client may have, will be solely against
Except where otherwise expressly stated in these booking conditions, we
cannot accept liability or pay any compensation where the performance
or prompt performance of our contractual obligations is prevented or affected,
or you otherwise suffer any damage or loss, as a result of “force
majeure”. In these Booking Conditions, “force majeure”
means any event which we or the supplier of the services in question could
not, even with all due care, foresee or avoid. Such events may include
war or threat of war, riot, civil strife, terrorist activity or actual
threatened terrorist activity, industrial dispute, natural or nuclear
disaster, adverse weather conditions, fire and all similar events beyond
21. HOTEL INFORMATION
Hotel descriptions featured are based on current hotel guides and contractual
agreements provided by suppliers and any facilities described are subject
to change at any time. Maps and photographs are included for general information
only and may not necessarily reflect actual routings, location or services.
Hotel room photographs may not be specific to the actual room occupied.
Avocatur has made reasonable enquiries to verify that the descriptions
and details are accurate but does not warrant that they are. Hotel standards,
facilities and room sizes vary globally and hotels or resorts in one city
cannot be compared directly with those in another city.
Prices quoted are per person share twin and cover “run of house”
standard room accommodation unless otherwise specified and the room type
will be assigned by the hotel subject to availability at the time of check-in.
Passengers travelling alone cannot purchase share twin accommodation and
a surcharge will be payable for a single room or for any additional beds
arranged. Most hotels do not have dedicated triple rooms and additional
beds are normally the roll away type temporarily installed in a twin room
and may compromise your comfort due to room size and layout of existing
furniture. Special requests such as a baby cot, room location or type,
a particular facility or view at a hotel are not guaranteed and can be
offered on a request only basis and subject to availability at the time
of check-in. Avocatur will not be responsible if the requests cannot be
satisfied or confirmed.
Check-in and check-out times vary globally with the norm being between
12h00 and 15h00 for check-in on your day of arrival and between 10h00
and 12h00 for check-out with no guarantees for early check-in/late check-out
unless paid for. Hotels reserve the right to charge for periods when the
room is occupied before the normal check-in time and after the normal
check-out time. For your comfort and convenience we recommend that when
booking the number of nights you intend to stay, you consider whether
this covers your early arrival/late check-out, neither of which is covered
by the tour price.
Upon check in, hotel staff will request an imprint of your credit card
or cash deposit for any optional in house services not included in the
tour price e.g. mini-bar, laundry, telephone etc. Upon check out you may
settle your bill for any extras or have the cancelled voucher returned
to you if there are none. Hotels undergo periodic maintenance from time
to time and take all possible steps to limit noise, disruption and inconvenience
to their guests. Avocatur will not entertain complaints or requests for
refunds if a hotel is undergoing maintenance whilst a guest is resident.
Dates may be provided if we are specifically advised however; it is important
to remember that these dates are subject to change and we are not always
22. GENERAL INFORMATION
Avocatur will advise you of all mandatory taxes, which you must pay before
departure. However, many countries charge departure taxes that can only
be paid locally. It is therefore recommended that you retain sufficient
local currency to meet such charges. Details of departure taxes can be
obtained from the relevant airline when you reconfirm your flight details.
We can pass on any special requests that you may wish to make at the time
of booking, however, the acceptance of such requests is at the discretion
of the airline or service supplier and under no circumstances are special
requests guaranteed. Confirmation that a special request has been noted
or passed on to the supplier, or the inclusion of the special request
on your confirmation invoice or any other documentation, is not confirmation
that the request will be met
If you or any member of your party has any medical problems or disability
which may affect your holiday, you need to give us full details in writing
at the time of booking. If we reasonably feel unable to properly accommodate
the particular needs of the person concerned, we reserve the right to
decline their reservation. We further reserve the right to cancel the
reservation should we become aware of any such medical problem or disability
that was not disclosed at the time of booking.
Any charges made to your credit card whilst abroad are entirely your responsibility.
Avocatur will not be responsible, nor accept responsibility for having
these charges reversed or rectified upon your return to South Africa.
If you intend to drive a rental car abroad; you will require a valid South
African driver’s licence, an international driver’s licence
and your credit card. Subject to statutory constraints or compliance with
an order of court, Avocatur undertakes to deal with all client information
of a personal nature on a strictly confidential basis.
23. LEGAL JURISDICTION
Avocatur shall be entitled, at its option to institute any legal proceedings
arising out of or in connection with this contract in any Magistrate’s
Court having jurisdiction in terms of Section 29 of the Magistrate’s
Court Act No. 32/1944 as amended, notwithstanding that the amount in issue
may exceed the limits of such jurisdiction.
This document together with Avocatur’s standard booking form, Avocatur’s
invoice and itinerary constitutes the sole record of the agreement between
the parties. No party shall be bound by any representation, warranty and
promise of the like not recorded herein. The passenger acknowledges that
he/she has not relied on any matter or thing stated on behalf of Avocatur
or otherwise that is not included herein. No addition to the Avocatur
standard booking conditions shall be of any force or effect unless in
writing and signed by or on behalf of the parties.
All costs and disbursements, including legal costs on the attorney and
client scale incurred by Avocatur in recovering any damages and payments
payable by the passenger to Avocatur shall be for the passengers’
account. This agreement shall in all respects be governed by and construed
in accordance with the laws of the Republic of South Africa. The passenger
hereby consents to the jurisdiction of the Magistrates Court having jurisdiction
over its person in respect of all proceedings in connection with this
25. CONSULAR ADVICE
Avocatur makes no representations as to the safety and security, prevailing
conditions or other issues that may exist at any destination. Passenger
enquiries with regard to local issues and prevailing conditions at your
intended destinations should be made prior to making your booking. Advice
may be obtained from local governments, local consular offices and the
official websites of the relevant foreign affairs/governmental departments
We recommend that you review information provided by the South African
Department of International Relations and Cooperation prior to making
your booking by visiting their website www.dirco.gov.za for the latest
information. We strongly recommend that you familiarize yourself with
the latest Government Consular advice and information regarding the destinations
you intend to visit. It is advised that you register your details prior
to departure on the Registration of South Africans Abroad website